PRIVACY POLICY
The Straits Eye Centre is committed to protecting your personal data. This Privacy Policy explains how we collect, use and disclose your information in accordance with the Personal Data Protection Act 2012.
Information We Collect
When you use our website or contact The Straits Eye Centre, we may collect personal information such as your name, contact details and appointment information. We may also collect any medical information you choose to provide, as well as technical information including your IP address, browser type and related website usage data.
Use of Personal Data
Your personal data may be used to schedule and confirm appointments, respond to enquiries, and provide medical or administrative communication. We may also use your information to process billing or payment matters, improve our website and services, and comply with applicable legal or regulatory requirements.
Disclosure of Personal Data
Your personal data may be disclosed to our medical and administrative staff, service providers who support our operations, and government agencies where disclosure is required by law. We do not sell or rent your personal information to third parties.
Protection of Personal Data
We take reasonable steps to protect personal data from unauthorised access, disclosure, loss or modification.
Retention of Personal Data
Personal data is retained for as long as necessary to fulfil the purposes for which it was collected or as required under applicable laws and regulations.
Access and Correction
You may request access to or correction of your personal data by contacting our clinic team for assistance.
Contact Us
If you have any questions about this Privacy Policy, please contact The Straits Eye Centre.
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Cookies Notice
Our website uses cookies to enhance your browsing experience.
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Cookies help us understand website traffic, improve website performance, and remember user preferences. You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
Terms of Use
By using this website, you agree to the following Terms of Use.
Website Content
All information on this website is provided for general informational purposes only. It does not constitute medical advice and should not be relied upon to diagnose or treat any medical condition. You should consult a qualified ophthalmologist for personalised medical advice.
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Accuracy of Information
We make reasonable efforts to ensure that the information on this website is accurate and up to date. However, we do not guarantee that the content is free from errors or omissions.
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User Responsibilities
You agree not to use this website for unlawful purposes, interfere with or disrupt its operation, or submit false or misleading information through any form on the site.
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Intellectual Property
All content on this website, including text and images, is the property of The Straits Eye Centre unless otherwise stated. Content may not be reproduced, distributed or used without prior written permission.
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External Sites
This website may contain links to external websites. The Straits Eye Centre is not responsible for the content, accuracy or privacy practices of these external sites.
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Changes to Terms
We may update these Terms of Use from time to time. Continued use of the website indicates acceptance of the updated terms.
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Medical Disclaimer
The information on this website is provided for general educational purposes only and does not constitute medical advice, diagnosis or treatment. Suitability for refractive procedures can only be determined following a full clinical evaluation by a qualified ophthalmologist. Always consult our medical team regarding your specific eye condition.
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PDPA Notice
The Straits Eye Centre collects, uses and discloses personal data in accordance with the Personal Data Protection Act 2012 of Singapore.
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Purpose of Collection
Personal data may be collected and used for appointment scheduling, medical and administrative communication, clinical documentation, billing and financial processes, regulatory reporting, and quality or service improvement purposes.
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Disclosure
Personal data may be disclosed to our healthcare staff, service providers supporting our clinic operations, and government agencies where required by law.
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Consent
By submitting your information through our website or contacting our clinic, you consent to the collection, use and disclosure of your personal data for purposes related to your care.
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Withdrawal of Consent
You may withdraw your consent at any time. Withdrawal of consent may affect our ability to schedule appointments or provide services. Please contact our clinic team for further information.